The basic principles of the family medicine, which is done on the basis of the Estel Medical Center, are the continuity and duration of the interaction of the physician and the patient, while the assistance is focused on the patient, not on the disease, but it is not limited to a separate episode of the disease, but is based on long-term personal relationships.
The services complexity of a family doctor is often perceived by both patients and doctors as a sum of services of “accurate” specialists, which is false.
The attitude of the family doctor to the patient is completely different – he uses a holistic (full) approach, which takes into account everything: the physical and psychological state, social environment, living and working conditions, the attitude of the person to his health, his beliefs, etc.
The family doctor of Estel Medical Center is a coordinator and leader in the health care system (market of medical services) for the patient. He must ensure the timely patient referral to the appropriate specialist. The family doctor acts like a manager who coordinates their activities according to the providers of social and medical assistance,.
The professionals of the Estel Medical Center are oriented towards the family, which emphasizes the importance of the close environment influence of the patient on his health.
Generally family medicine solves the problems of individuals in the context of their family circumstances, social and cultural surrounding, as well as the conditions which they live and work in.